Last Updated: 3rd March 2025

1. Introduction
Welcome to Kuza Utalii Platform. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Data Protection Act of Kenya, 2019.

2. Definitions

    Personal Data: Any information relating to an identified or identifiable natural person.
    Processing: Any operation or set of operations performed on personal data, whether by automated means or not.
    Data Controller: A person or organization that determines the purposes and means of processing personal data.
    Data Processor: A person or organization that processes personal data on behalf of the data controller.

3. Data Collection
We may collect and process the following types of personal data:

    Identity Data: Includes first name, last name, username, or similar identifier.
    Contact Data: Includes email address, phone number, postal address.
    Financial Data: Includes payment card details, Phone Payment Details.
    Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
    Technical Data: Includes IP address, browser type and version, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access this website.
    Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
    Usage Data: Includes information about how you use our website, products, and services.
    Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

4. Methods of Data Collection
We collect your data through various methods including:

    Direct interactions: Filling in forms, contacting us via our website, email, or phone.
    Automated technologies: Interaction with our website, cookies, and other tracking technologies.

5. Use of Personal Data
We will only use your personal data when the law allows us to. Common uses include:

    To provide and manage your account.
    To process your orders and manage your payments.
    To manage our relationship with you.
    To improve our website, products/services, and customer experience.
    To deliver relevant website content and advertisements to you.
    To make suggestions and recommendations to you about goods or services that may be of interest to you.

6. Legal Basis for Processing
We process your personal data based on the following grounds:

    Your consent.
    Performance of a contract.
    Compliance with a legal obligation.
    Protection of vital interests.
    Public interest or official authority.
    Legitimate interests pursued by us or a third party.

7. Disclosure of Personal Data
We may share your personal data with:

    Third-party service providers who provide IT and system administration services.
    Professional advisers including lawyers, bankers, auditors, and insurers.
    Law enforcement or regulatory authorities if required by the law.

8. International Transfers
We may transfer your personal data to recipients in other countries, subject to appropriate legal and security safeguards.

9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Your Rights
Under the Data Protection Act of Kenya, you have the following rights:

    Right to be informed.
    Right of access.
    Right to rectification.
    Right to erasure.
    Right to restrict processing.
    Right to data portability.
    Right to object.
    Rights related to automated decision making and profiling.

12. Exercising Your Rights
If you wish to exercise any of your rights, please contact us at the details below.

13. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

14. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:

Tourism Fund5th Floor, Tourism Fund Building, Valley Road, Nairobi. P.O Box 46987-00100, Nairobi, Kenya www.tourismfund.go.ke Email: info@tourismfund.co.ke
Phone: +254 20 2978000
By using our services, you agree to the terms outlined in this Privacy Policy.